# Dictation for customer support on Mac · ZenVoice Source: https://getzenvoice.com/for/support > Answer tickets by talking, with snippets for the answers you give every day. ZenVoice runs on your Mac and never sees your customers' data in a cloud. ZenVoice for support teams # Answer tickets as fast as you can say them. Say the reply, and say a trigger for the answers you give every day. ZenVoice writes it clean and friendly, in the help desk you already use. [Download for Mac](https://getzenvoice.com/#download)Buy · $14.99 once You say · Help desk “hi thanks for reaching out um you can reset your password from the login page and uh let me know if that works” ZenVoice types Hi thanks for reaching out. You can reset your password from the login page and let me know if that works. ## Why support teams choose ZenVoice. It runs on your Mac, not in the cloud Your voice, your words and your work never leave your Mac. There's no account and nothing to sign in to. You pay once, not every month $14.99 once for two Macs, the launch price for the first 100. No subscription, no word limits. Made for support teams The same engine, tuned to how you work: the examples on this page are what ZenVoice really types. ## What slows support teams down today. - The same answers are typed out dozens of times a day. - Typing all day is hard on wrists, and slow on busy days. - Customer details shouldn't pass through yet another cloud service. ## Three steps, anywhere. 1. 1 Put your cursor anywhere Any app with a text field: an editor, a browser, a chat, a form. 2. 2 Press the shortcut and talk ⌃⌥Space, or hold a key. Your words appear as you speak. 3. 3 It's written Clean text lands at your cursor, in the tone of the app you're in. ## What ZenVoice does for support teams. Snippets, spoken Save your standard answers once. Say the trigger and the full text lands, ready to adjust. Clean, friendly replies Fillers and restarts go, punctuation is fixed, and the tone follows the app. Any help desk Zendesk, Intercom, Help Scout, Front, or email: if it has a text field, ZenVoice types into it. Customer data stays put Everything runs on the agent's Mac. There's nothing new to add to your vendor list. ## How ZenVoice compares. ZenVoice Wispr Flow Superwhisper SpeakMac Where your speech is processed On your Mac In the cloud On your Mac or in the cloud On your Mac Works with no internet With local models Account needed No Yes Not for the free plan No Price $14.99 once (launch price, first 100) Free up to 2,000 words a week, then $12–15 a month Free, or $8.49 a month for Pro $29–39 once Platforms Mac (Windows in the works) Mac, Windows, iPhone, Android Mac, Windows, iPhone, Android Mac Own writing model, with a published benchmark Numbers, times and money written by fixed rules Not stated Not stated Not stated Tone that follows the app Modes you pick Styles you pick Choice of on-device speech models 14 models Not stated Not stated Project file names spelled right for agents Not stated Not stated Not stated Review before the text lands Not stated Not stated Not stated Hinglish Hinglish Prime Not stated Not stated Not stated Keeps the audio if a dictation fails Recovery Inbox Not stated Not stated Not stated Transcribes audio files Competitors as each describes itself on its own site, checked September 27, 2026: [Wispr Flow](https://wisprflow.ai/pricing), [Superwhisper](https://superwhisper.com), [SpeakMac](https://speakmac.app). Wispr Flow: “Transcription always happens in the cloud” ([privacy page](https://wisprflow.ai/privacy)). Spotted something out of date? Tell us at hello@getzenvoice.com. ## ZenVoice for support teams: common questions. Can we share snippets across the team? Snippets live on each Mac, and each person sets up their own. A shared snippet library isn't available yet. Does it work in Zendesk and Intercom? Yes, in the browser or their apps. Is there team pricing? Yes. One licence per Mac from 5 Macs, with a lower price per Mac as the team grows. ## Pay once. Yours forever. ### Pro Everything ZenVoice does today, on two Macs, with a year of new features. $39.9962.5% offfor the first 100 $14.99once Upgrade to Lifetime any time for the difference: $25.00 at launch prices. - 2 Macs - All 14 models and every language - Runs offline. Nothing leaves your Mac - 1 year of new features and new models - Bug fixes, UI fixes and macOS compatibility forever [Buy Pro · $14.99](https://getzenvoice.com/checkout?plan=standard) ### Lifetime Recommended Every update we ever ship, including new features and new models. $99.0060% offfor the first 100 $39.99once Every update we ever ship, for one payment. - 2 Macs - All 14 models and every language - Runs offline. Nothing leaves your Mac - Every new feature and new model, forever - Bug fixes, UI fixes and macOS compatibility forever [Buy Lifetime · $39.99](https://getzenvoice.com/checkout?plan=lifetime) ## Also built for [Developers Prompts, commands and file names, spoken](https://getzenvoice.com/for/developers)[Writers First drafts at the speed you think](https://getzenvoice.com/for/writers)[Founders & execs Clear the inbox by talking](https://getzenvoice.com/for/founders)[Sales CRM notes without the typing](https://getzenvoice.com/for/sales)[Students Essays and notes at speaking speed](https://getzenvoice.com/for/students)[Multilingual 25 languages, and Hinglish](https://getzenvoice.com/for/multilingual)[Hands-free & RSI Write without typing](https://getzenvoice.com/for/hands-free)